Privacy Policy

1. Who We Are

Company Name: Streetwearhouse LLC
Website: https://www.streetwearhouse.com
Physical Address: 1302 Jasper St Suite B, Kansas City, MO 64116
Email: sales@streetwearhouse.com

We are a screen printing and custom apparel company serving customers through our website and physical location.

2. What Personal Data We Collect and Why

2.1 Information You Provide Directly

We collect information you provide when you:

• Create an account: Name, email, username, password
• Place an order: Billing address, shipping address, phone number, payment information
• Contact us: Name, email, phone, message content
• Leave comments: Name, email, website URL, comment content
• Subscribe to updates: Email address, name

2.2 Information Collected Automatically

When you visit our website, we automatically collect:

• IP address and approximate location
• Browser type and version
• Device information (type, operating system)
• Pages visited and time spent
• Referring website
• Products viewed

2.3 Legal Basis for Collection

We collect and process your data based on:

• Contract performance: To fulfill orders and provide services
• Legitimate interests: To improve our services and prevent fraud
• Legal obligations: To comply with tax and accounting requirements
• Consent: For marketing communications and optional data collection

3. WordPress-Specific Data Collection

3.1 Comments

When visitors leave comments on our site, we collect:

• Data shown in the comments form
• Visitor's IP address and browser user agent string (for spam detection)
• Anonymized email hash for Gravatar service (if applicable)

3.2 Media

3.3 Embedded Content

Articles on this site may include embedded content (videos, images, articles, etc.). Embedded content from other websites behaves as if you visited the other website. These websites may:

• Collect data about you
• Use cookies
• Embed additional third-party tracking
• Monitor your interaction with embedded content

3.4 Anti-Spam Service

We use Akismet Anti-spam service to check comments. Information collected typically includes:

• Commenter's IP address
• User agent
• Referrer
• Site URL
• Information directly provided (name, username, email, comment)

4. WooCommerce Store Data

4.1 What We Track

While you visit our store, we track:

• Products you've viewed (to show recently viewed items)
• Location, IP address, and browser type (for tax and shipping estimates)
• Shipping address (for shipping calculations)
• Cart contents (maintained through cookies)

4.2 Order Information

When you make a purchase, we collect:

• Name, billing and shipping addresses
• Email address and phone number
• Payment details (processed securely through payment providers)
• Optional account information (username, password)
• Order history and preferences

4.3 Who Has Access

Our team members with access include:

• Administrators: Full access to all order and customer information
• Shop Managers: Access to order and customer information
• Customer Service: Limited access needed to assist with orders

5. How We Use Your Information

• Process and fulfill orders
• Send order confirmations and updates
• Respond to customer service requests
• Process payments and prevent fraud
• Calculate taxes and shipping
• Improve our website and services
• Send marketing communications (with consent)
• Comply with legal obligations

6. Who We Share Your Data With

6.1 Service Providers

Provider Type	Purpose	Data Shared
Payment Processors	Process transactions	Payment information, billing details
Shipping Carriers	Deliver orders	Name, shipping address, phone
Email Services	Send communications	Email, name
Analytics	Understand usage	Anonymous usage data
Hosting	Store website data	All data collected

6.2 Payment Information

We accept payments through secure payment processors. When processing payments, some of your data will be passed to the payment processor, including information required to process or support the payment.

7. SMS/MMS Messaging Policy

8. Cookies and Tracking Technologies

8.1 WordPress Cookies

Cookie Name	Purpose	Duration
comment_author_{hash}	Saves commenter's name	1 year
comment_author_email_{hash}	Saves commenter's email	1 year
comment_author_url_{hash}	Saves commenter's website	1 year
wordpress_logged_in_{hash}	Indicates logged in status	2 weeks or session
wp-settings-{user}	Saves user preferences	1 year

8.2 WooCommerce Cookies

• woocommerce_cart_hash: Helps track cart contents
• woocommerce_items_in_cart: Tracks items in cart
• wp_woocommerce_session: Contains unique code for each customer
• woocommerce_recently_viewed: Tracks recently viewed products

8.3 Managing Cookies

You can control cookies through your browser settings. Disabling cookies may limit website functionality.

9. How Long We Retain Your Data

Data Type	Retention Period	Reason
Order Information	7 years	Tax and legal requirements
Account Information	Until account deletion	Provide ongoing service
Comments	Indefinitely	Content management
Analytics Data	24 months	Service improvement
Email Lists	Until unsubscribe	Marketing consent

10. How We Protect Your Data

We implement multiple security measures:

• SSL encryption for data transmission
• Secure password requirements
• Regular security updates and patches
• Limited access to personal information
• Regular security assessments
• Staff training on data protection
• Two-factor authentication where available

11. Your Rights Over Your Data

12. Where Your Data Is Sent

Your data may be transferred to and processed in the United States. We ensure appropriate safeguards through:

• Contractual clauses with service providers
• Compliance with Privacy Shield principles (where applicable)
• Technical security measures

Visitor comments may be checked through automated spam detection services hosted internationally.

13. Data From Third Parties

We may receive information about you from:

• Social media platforms (when you connect accounts)
• Payment processors (transaction confirmations)
• Shipping providers (delivery updates)
• Business partners (referral information)

14. Automated Decision Making

We use limited automated decision-making for:

• Spam filtering (comments and forms)
• Fraud prevention (order processing)
• Product recommendations (based on browsing)

You can request human review of any automated decision by contacting us.

15. Data Breach Procedures

In case of a data breach:

• We will notify affected users within 72 hours of discovery
• We will provide information about the breach and protective steps
• We will notify relevant authorities as required by law
• We maintain incident response procedures and logs

16. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect data from children under 13. If you believe we have collected such information, please contact us immediately for removal.

17. Changes to This Privacy Policy

We may update this policy periodically. Changes will be indicated by:

• Updated "Last Updated" date
• Email notification for material changes
• Website announcement banner

18. Contact Information